Today was long yet exciting for me. I woke up early and drove out to the New Jersey shore so that I could meet one of our best dealers at a job site. They were putting in one of our aluminum deck stairs and I was looking forward to not only discussing the project and our product, but to take some pictures of them installing it.
For those of you who don’t know we do not install our spiral stairs. Instead we choose to manufacture the highest quality spirals and ship them around the world. This ensures some of our contractor and builder customers that we will not be competing against them on regional installs, but more importantly it allows us to focus on being the best manufacturer possible. This is why I was so excited to meet the installers becasue we always need more field knowledge about what is working great and what needs improvement. While we already have the best spiral on the market, we are constantly striving to improve. This is not some marketing ploy, I personally make it my business to strive for perfection.
That being said I came away with one idea, a bunch of good vidoes/pictures, and a better relationship with one of our installers. I’ll be busy after the holiday posting these things to our facebook page which you can find here… Salter Fan Page – Facebook. Have a great weekend…
Sam
